Terms of service

Terms of Service

Last updated: November 19, 2025

Welcome to The Aura Lamp Co. (“we,” “us,” “our”). By accessing theauralamp.co (“the Site”) or purchasing from us, you agree to the following Terms of Service (“Terms”). Please read them carefully before using the Site.

1. Use of Our Website

By accessing or using the Site, you acknowledge that you:

  • Are at least 18 years old (or the age of majority in your jurisdiction)

  • Will use the Site only for lawful purposes

  • Will not engage in fraud, hacking, abusive behavior, or unauthorized use of the Site

We reserve the right to refuse service to anyone at any time for any reason.

2. Online Store Terms

You agree not to:

  • Copy, duplicate, sell, or exploit any part of the Site without written permission

  • Mislead, defraud, or submit false information

  • Interfere with the security or functionality of the Site

Your use of the Site is at your sole risk.

3. Product Information & Availability

We strive to provide accurate descriptions, but we do not guarantee that:

  • Colors or details will match exactly due to device displays

  • Product availability, pricing, or descriptions are error-free

We may modify, update, or discontinue products at any time.

4. Pricing & Payments

All prices are listed in USD and may change without notice.

By making a purchase, you agree to:

  • Pay all charges listed at checkout

  • Provide accurate and complete information

  • Authorize us and our payment processors to charge your payment method

We do not store your full credit card information.

5. Order Acceptance & Cancellation

We reserve the right to:

  • Cancel or refuse any order

  • Limit quantities

  • Reject orders suspected of fraud or unauthorized activity

If your order is canceled after payment, you will receive a full refund.

6. Shipping & Delivery

Shipping times are estimates only and may vary due to:

  • Carrier delays

  • Weather conditions

  • Supplier or warehouse processing time

  • Customs or import inspections

You are responsible for providing an accurate shipping address.

7. Third-Party Suppliers 

We work with trusted third-party suppliers to ship products directly to you.
By ordering from our store, you acknowledge that:

  • Your order may ship from international suppliers

  • Packaging may differ from standard retail packaging

  • We may share necessary order information with our suppliers to fulfill your order

8. Returns, Refunds & Exchanges

We currently do not offer returns. If you have an issue with your purchase, please email us to discuss a refund or replacement product.
By purchasing from our store, you agree to that policy's terms.

9. Accuracy of Billing & Account Information

You agree to provide:

  • Accurate billing details

  • Correct shipping information

  • Valid email and contact details

Incorrect information may delay your order or result in cancellation.

10. Product Use & Liability Disclaimer

By purchasing or using any product from The Aura Lamp, you agree that:

  • All products are used at your own risk.

  • We are not legally liable for any damage, injury, loss, or issues arising from the use, misuse, or inability to use any product purchased from our store.

  • You are responsible for reading and following all usage instructions, safety guidelines, warnings, and local regulations related to the product.

  • We do not guarantee that products will meet all expectations or function for all intended uses.

  • To the fullest extent permitted by law, The Aura Lamp Co., its owners, employees, partners, and suppliers will not be held responsible for any direct, indirect, incidental, punitive, or consequential damages relating to product performance or user handling.

By completing your purchase, you acknowledge and accept full responsibility for how the product is used after delivery.

11. Intellectual Property

All content on the Site—including images, text, logos, designs, and graphics—is the property of The Aura Lamp Co. or our licensors.

You may not:

  • Copy

  • Modify

  • Distribute

  • Reproduce

  • Sell

any content without written permission.

12. Third-Party Links

We may include links to third-party websites. We are not responsible for:

  • Their content

  • Their privacy practices

  • Their reliability or accuracy

Use them at your own discretion.

13. Limitation of Liability

To the maximum extent allowed by law, The Aura Lamp Co. is not liable for:

  • Any direct, indirect, incidental, punitive, or consequential damages

  • Loss of data

  • Loss of profits or business

  • Service interruptions

  • Delayed, lost, or damaged shipments

  • Issues caused by third-party suppliers or shipping carriers

Your sole remedy is to discontinue use of the Site.

14. Indemnification

You agree to indemnify, defend, and hold harmless The Aura Lamp Co., its owners, employees, agents, and suppliers from any claim arising from:

  • Your misuse of the Site

  • Your violation of these Terms

  • Your violation of any law or rights of a third party

15. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

16. Prohibited Uses

You may not use the Site for:

  • Illegal, fraudulent, or harmful purposes

  • Uploading malware or viruses

  • Violating intellectual property rights

  • Harassment or abuse

  • Spamming or scraping data

  • Security breaches or tampering

17. Changes to These Terms

We may update or modify these Terms at any time. Changes take effect immediately upon being posted.
Your continued use of the Site means you accept the updated Terms.

18. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the United States, without regard to conflict-of-law principles.

19. Contact Information

For questions about these Terms, contact us at:

Email: theauralampco@gmail.com